1. Inquiries related to products or prices will be replied within 48 hours.
2. Well-trained and experienced team providing professional service.
3. Thorough goods inspection before shipment to confirm quality and price.
4. We respect and act on your feedback after you receive the goods.
5. Protection of your sales area, design ideas, and private information.
6. Factory visits are welcome for comprehensive cooperation.
?
Frequently Asked Questions
What types of heat pumps are manufactured?
The manufacturer produces a wide range including ON/OFF heat pumps, DC inverter heat pumps, air source heat pumps, water-to-water heat pumps, swimming pool heat pumps, and high-temperature heat pumps.
What certifications do the heat pumps have?
The products hold SGS, CE, CB, IEC60335-2-40, and EN14511 certificates from TUV Lab. The manufacturer is ISO9001, ISO18001, and ISO14001 certified, with products achieving Class A+ and A ratings according to ErP EN14825 test reports.
Which markets are the products exported to?
Currently, products are exported to Western Europe, Northern Europe, South Africa, the Middle East, South America, and the Australian market.
What support is offered to business partners?
Business partners receive 1%~2% free spare parts based on order quantity, exclusive district sales rights, annual sales rebates, competitive pricing, and 24-hour online technical support.
Where can these air source heat pumps be applied?
Due to energy savings of around 70%, they are widely used for home heating, hotel hot water systems, restaurants, hospitals, schools, bath centers, and residential central heating plants.
Is training available for distributors and OEM partners?
Yes, we offer sales training, product training for heat pumps and solar air conditioners, maintenance training, project design case training, and online video training support.
Retro Pumps
