? Frequently Asked Questions
Q1. What is our market presence and experience?
We have been focusing on the installation of public equipment, refrigeration, and air conditioning for 23 years. Our products are distributed globally, including Southeast Asia (40.00%), North America (20.00%), South America (10.00%), and other regions worldwide.
Q2. How is product quality guaranteed?
We ensure quality through a rigorous process: always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
Q3. What types of products can you purchase from us?
Our core range includes Air-conditioning units, wall-mounted air conditioners, central air-conditioning systems, Fan Coils, and various air-conditioner components.
Q4. Why should you choose us over other suppliers?
With over two decades of specialized experience in refrigeration and public equipment installation, we offer strong technical expertise and reliable cooling solutions.
Q5. What delivery and payment terms are available?
We accept multiple delivery terms including FOB, CFR, CIF, EXW, DDP, and Express Delivery. Supported payment currencies include USD, EUR, JPY, CNY, and others via T/T, L/C, PayPal, and Western Union.
Q6. Which languages does our service team support?
Our multi-lingual team can assist you in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.
Retro Pumps
